1. ANGER MANAGEMENT

Self-management in high pressure situations and finding a healthy way to deal with anger. How to find a healthy way to express anger and benefit from its energy?  All negative states of mind are an obstacle to our wellbeing. Anger seems to be the biggest obstacle. 

 Uncontrolled anger is  d e s t r u c t i v e. Anger always means energy. It is a normal and usually healthy emotion, however, anger is a strong uncomfortable human response. What is the purpose of anger? How to find a healthy way to deal with anger? Using the energy our body creates with anger, enables to achieve extraordinary results in our desired activity.

During this training, participants gain a 2 minute self-management technique to regain control over one’s state of mind and situation. They learn to notice their reflexes, basic emotions and learn anger communication so that it becomes less harmful to themselves and people they interact with. This training teaches practical ways to recognise and manage anger so that it is controlled. Uncontrolled anger is destructive and can lead to problems–problems at work, in your relationships, and in the overall quality of life. The brain and immune system work together to protect us. Everything we experience tends to repeat (antibodies whilst fighting illnesses, emotions). 

This training gives useful tips on how to be less hysterical and judgmental to increase satisfaction with life (subjective well-being).

2. How to Cope with Cultural Differences Easily and Improve Wellbeing

Mindful Understanding of Thinking and Intercultural Communication Improves Wellbeing and Work Results 

Purpose of the training: This training focuses on interdisciplinary approach to three topics:

• Self-management techniques to cope with tension; quick release of pressure;
  
• Understanding cultural differences and raising awareness about commonalities;
  
• Learning and practicing to recognise principles of thinking in our brain.

How we cope with ourselves influences every outcome of our interactions. The way things are said can be more important than the message itself. We tend to see things primed by what we expect to see. Using techniques and understanding how our brains form thoughts, it is possible to deal with high-pressure situations without stress.  

Rather than focusing on differences, finding similarities in cross-cultural work situations forms the basis of a relationship–which in turn increases subjective well-being. How are thoughts and emotions formed? Why crucial decisions can’t be made in the blink of an eye? Understanding what actually affects people in conflict situations, we can choose appropriate behaviour to get to an increased subjective well-being. 

Satisfaction with life depends on our capability to use different strategies to satisfy different needs.

In international context with expansively growing amount of data, the emotional and interpersonal management is the basis for good results. As a result of the program, the skill to cope with stress improves. New emotional and interpersonal skills and techniques provide for better relationships with oneself and colleagues both. The techniques observed and acquired in the training help to steer better results in communication.

Keywords: international markets, international development, negotiations, complex multicultural settings, stress, self-management, cultural differences and similarities, work tension, cases from industry, successful interaction, emotional competencies, anger management, emotional management, business development, international communication

A selection of topics:

• Emotion as a starter of behaviour, emotional competencies
• Positive sense of self-worth and presence
  
• How thoughts are formed in the brain (fast and slow)
  
• Digging deeper: nonverbal communication, paraverbal skills, signals
  
• Solution opportunities for complex situations in international business (sources of conflicts, dealing with anger)
  
• Communicative-behavioural competencies, finding cultural commonalities
  
• Intercultural negotiations
  
• Cultural differences and commonalities as part of a harmonious approach in negotiations

As a result, the ability to notice and manage emotions increases

• Techniques to increase feeling of self-worth in all interactions are acquired
• The participant will learn ways to notice and analyse the details of his/her own behaviour and that of others
• Emotional and social competencies are improved
• An ability is strengthened to recognise tense situations and dilute their peaks
• New abilities to master and cope with one’s thinking are acquired
• A kind communicational approach is developed taking feelings into consideration and dealing fairly with people in complex international settings

The training involves active participation and exercises that are combined with fragments of case studies from business and life and science. A workbook is distributed to participants.

Where is the truth in international communication?

Consider, for example, Korean elastic truth: what they think has a chance to be true, what is temporarily true, what they want to be true...
Raising awareness of different cultural norms in communication shall ensure a better understanding.

3. How to Understand Cultural Differences, Find Commonalities to Increase Joy at Workplace